Sergio by Serviche
The AI client concierge for home-service businesses.
Sergio reads every client message, triages what actually needs you, drafts the right reply, and keeps scheduling on track. Built inside a working cleaning company, not a demo account.
What Sergio handles
Triage
Every text and email sorted by what it actually is — reschedule, quote request, complaint, confirmation — before you read a word.
Drafts
Replies written in your business's voice, ready to approve rather than compose. You are editing, not writing from scratch.
Scheduling
Reschedules and confirmations kept moving, so jobs don't quietly fall through between the text and the calendar.
Escalation
The messages that genuinely need an owner get flagged and surfaced, instead of buried under the ones that don't.
Why operators use it
The inbox is where cleaning companies quietly die. A missed reschedule text is a lost job; a slow quote reply is a client someone else already booked. Sergio exists so a two-crew company can answer like it has a front office — without hiring one.
New to the business side of this? Read our operator's guide to starting a cleaning company.
Frequently asked questions
- What is Sergio?
- Sergio is an AI client concierge built by Serviche for cleaning and home-service businesses. It reads every incoming client message, triages what needs attention, drafts the right reply in your business's voice, and keeps scheduling on track. A human always approves what goes out.
- Is Sergio the same as the window-cleaning software at sergio.app?
- No. Sergio by Serviche is an AI client-communication concierge and is unrelated to the window-cleaning field-service product of the same name.
- Who is Sergio for?
- Owners and operators of residential cleaning companies and other home-service businesses who are drowning in client texts and emails — reschedules, quotes, complaints, confirmations — and want them handled without hiring a full-time office manager.
- Does Sergio send messages without approval?
- No. Sergio drafts replies and routes them for approval. Your team stays in control of what actually reaches clients.